FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q1：Before sending a quotation, What information shall be confirmed?

a. A picture of your samples.
b.Your product sizes & label sizes?
c.Labeling speed you need?
d.How about your electric power ? In China it's 3 pahse, 380V, 50Hz.
e.Do you have any special demands.

Q2：How can i know your machine is designed for my product?

A：We are manufacturing machines for 10 years and we provide OEM and after-sale service.

Q3：How about the payment item and delivery time?

A：For standard model in stock,100% before shipping. Delivery time：1-3 days
Normally, 40%TT in advance,and 60% before shipping.Delivery time：10-20 days.
We accept T/T,Western Union and other paying methods.

Q4：How about the gurantee if we buy your machines and the after sales?

A：1 year guarantee and supplylife-long technical support.

Q5: Where is our company?

A: We are in Dongguan, a city nearby Shenzhen & Guangzhou.
Welcome to visit us!

For every model of standard machine, It has a CE certificate .You Satisfaction is Our Honor!